Not really a fan of putting a company on blast, but since I have more or less kissed $300 bye bye, well, I think I get to do this.
I ordered the mister an ultra cloak on January 2. Confirmation said it’d be about 15 working days. No biggie, they are made to order and all that good stuff.
Feb 2 rolls around, nothing. March 2. Nothing. Emails to customer support are answered, apparently on a whim, but no new information. The ads are nonstop. Finally there’s an email from the CEO asking folks to reach out to him with any concerns whatsoever. I did. No answer.
Basically, I was strung along til I can no longer dispute the charge. No answers, definitely no product. Then I noticed something interesting on their FB page, the transparency portion-
Primary country/region location for people who manage this Page includes:
South Africa (5)
Philippines (1)
Hmmm. Contrast this to what their FAQ has to say-
Where is my order made?
All of our orders are handcrafted in California, USA.
Now, why would you make your product in California and outsource your social media to South Africa and the Philippines? /shrug no idea, but it feels a little funky. Either way, I don’t recommend ordering from these guys and I’m super disappointed.
Edited- Resolution posted here https://curiousreadings.com/2023/04/29/lunafide-resolution-buyer-still-beware/
Curiouser and Curiouser 